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Who We Are

Trusted Outsourcing Provider

Our Company

As a sound outsourcing services provider, we focus on bringing solutions by means of the core abilities of our people. Our services focus on back office, media platform designs, and other solutions that ask for great skills. FilWeb Asia has served thousands of satisfied clients from working with start-ups, small and medium businesses, and firms from countless industries. Based in Metro Manila’s nearby city of San Pedro, Laguna, we serve clients from the United States, Canada, United Kingdom, and the country’s top outsourcing rival, India.

The Team behind FilWeb Asia Incorporated

Celina Mercado

President

Alma Mercado

Vice President, Finance

Myra Caayao

Vice President, Operations

Bruce Mercado

Chief Technical Officer

Priscilla Lumaquez

Manager, Operations

Irene Concepcion

Manager, Outsourcing Accounts

Michael Camposano

Manager, Creative Accounts

Jay Alvarez

Manager, Web Development

Maria Monroy

Manager, Research

Barbie Melendez

Manager, Human Resources

Michelle Peregrina

Manager, Production

Paul Enicola

Manager, Digital Marketing (Content)

Our Company

As a service provider that focuses on virtual assistance services, we gear toward ridding clients of their business worries while letting them focus on the core aspects to grow further. We have a multi-talented and highly qualified team that serves in full compliance with our proven standards.

At FilWeb Asia, we work with an excellence-driven mind-set and a customer-focused attitude. Our mantra: “Every client is important and every service delivery matters.” This path is where we tread on as we strive to advance in the field and gain the trust of our clients. We set a strong edge over our rivals by focusing on value through a mix of high-quality BPO/ITO/KPO solutions, affordability, and great customer service. Above all, we do business with high regard for ethics, discipline, and skills; thus, helping us meet global standards in the outputs we produce.

Armed with knowledge in clerical tasks, both in virtual and non-virtual setups, our staff can bring expert assistance in clerical, organizational, and creative jobs.

Our Affiliation

FilWeb Asia owns and operates Outsource-Philippines, a top provider of knowledge process outsourcing services. Since its launch in 2003, Outsource-Philippines has offered a full suite of tailored services that helped build or maintain brands. Trusted by both private firms and government agencies, the company humbles itself as a prime business process outsourcing destination in Asia.
FilWeb Asia, with Outsource-Philippines, is now ready to bring various outsourcing services to the world.

Our Mission

We are committed to providing best-value and customized business and knowledge process outsourcing solutions to industries across the globe. We continuously equip our people with the needed knowledge and skills for their personal and career growth while involving them in reaping the benefits of the business.

Our Vision

We envision ourselves as a trusted online service provider that ensures superior quality service and customer care support while continuously innovating ways to develop online business opportunities to serve more clients and to benefit our employees.

Our Values

We, at FilWeb Asia, have common principles that not just guide our actions in doing business but also help shape our culture.

Integrity

Respect

Teamwork

Communication

Excellence

Accountability

Trust

Experience High-Value BPO, ITO and KPO Solutions
From the Trusted Outsourcing Provider

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