Our Company
As a sound outsourcing services provider, we focus on bringing solutions by means of the core abilities of our people. Our services focus on back office, media platform designs, and other solutions that ask for great skills. FilWeb Asia has served thousands of satisfied clients from working with start-ups, small and medium businesses, and firms from countless industries. Based in Metro Manila’s nearby city of San Pedro, Laguna, we serve clients from the United States, Canada, United Kingdom, and the country’s top outsourcing rival, India.
With an ultimate goal of bringing long-term benefits to our clients and their firms, we invest in top-of-the-line technology to give only the best outputs. We operate with an advanced line-up of tools we own—not rented or leased. This lets us serve an array of clients from all across the globe. To date, we have served clients from various fields such as retail and sales, e-commerce, digital arts, gaming, travel, finance, health and fitness, and a whole lot more. Yet, we remain focused on growing our reach and target markets beyond those we serve today.
The Team behind FilWeb Asia Incorporated
Celina Mercado
President
Alma Mercado
Vice President, Finance
Myra Caayao
Vice President, Operations
Bruce Mercado
Chief Technical Officer
Priscilla Lumaquez
Manager, Operations
Irene Nobleza
Manager, Outsourcing Accounts
Michael Camposano
Manager, Creative Accounts
Jay Alvarez
Manager, Web Development
Maria Monroy
Manager, Research
Barbie Melendez
Manager, Human Resources
Michelle Peregrina
Manager, Production
Paul Enicola
Manager, Digital Marketing (Content)
Our People
As a service provider that focuses on virtual assistance services, we gear toward ridding clients of their business worries while letting them focus on the core aspects to grow further. We have a multi-talented and highly qualified team that serves in full compliance with our proven standards.
At FilWeb Asia, we work with an excellence-driven mind-set and a customer-focused attitude. Our mantra: “Every client is important and every service delivery matters.” This path is where we tread on as we strive to advance in the field and gain the trust of our clients. We set a strong edge over our rivals by focusing on value through a mix of high-quality BPO/KPO solutions, affordability, and great customer service. Above all, we do business with high regard for ethics, discipline, and skills; thus, helping us meet global standards in the outputs we produce.
Armed with knowledge in clerical tasks, both in virtual and non-virtual setups, our staff can bring expert assistance in clerical, organizational, and creative jobs.
Our Affiliation
FilWeb Asia owns and operates Outsource-Philippines, a top provider of knowledge process outsourcing services. Since its launch in 2003, Outsource-Philippines has offered a full suite of tailored services that helped build or maintain brands. Trusted by both private firms and government agencies, the company humbles itself as a prime business process outsourcing destination in Asia.
FilWeb Asia, with Outsource-Philippines, is now ready to bring various outsourcing services to the world.
Our Mission
We are committed to providing best-value and customized business and knowledge process outsourcing solutions to industries across the globe. We continuously equip our people with the needed knowledge and skills for their personal and career growth while involving them in reaping the benefits of the business.
Our Vision
We envision ourselves as a trusted online service provider that ensures superior quality service and customer care support while continuously
innovating ways to develop online business opportunities to serve more clients and to benefit our employees.
innovating ways to develop online business opportunities to serve more clients and to benefit our employees.
Our Values
We, at FilWeb Asia, have common principles that not just guide our actions in doing business but also help shape our culture.
Integrity
Respect
Teamwork
Communication
Excellence
Accountability
Trust