Privacy Policy

We have updated this Privacy Policy on October 15, 2020.

This Policy covers all the procedures relating to your online visit—from using this website to dealing with FilWeb Asia Incorporated, especially by electronic means.
FilWeb Asia takes customer privacy seriously; hence, we guarantee never to give, sell, or disclose your information to any third party. Parts of this policy pertain and respond to the European Union’s General Data Protection Regulation (GDPR), a globally recognized directive that protects EU citizens’ personal information in today’s data-driven world. Hence, there may be sections here that do not apply to everyone.

Website Tracking

We track your visit for statistical purposes and collect your details such as IP address, browser version, screen resolution, and Internet Service Provider hostname to operate website functions and features. FilWeb Asia uses these pieces of information to analyze web statistics and never share them with anyone outside the company in any way, shape, or form.


If you select a page from the links above, a cookie sets on your computer to reflect your choice. This cookie will then define which currency to display and other minor location specific variables. Our website uses cookies also to track session information.

Consent Request

We will give EU-based customers our request for their consent to allow us to gather their personal information for data handling.

Ordering Procedure and Client Records

In the course of your order, we will require you to place your contact details such as your name, address, e-mail account, and phone number. These data serve as internal recording only and no other party outside the company can have access to them. It is important for us to have your details so we can contact you.

Data Progression Confirmation

Clients from whom we requested consent will receive verification if we are managing or will manage the data they gave and information on the purpose/reason for the data management.

Accurate Data

It is vital for us to obtain your accurate contact details.

Access to Data

You may know the personal information we gather from you. To do so, you must send us an access request. Despite this clause on one’s right to access, we guarantee that the procedure will not divulge or compromise other client information.


FilWeb Asia keeps all your information in a secure database online with the vital server protection measures in place. We also store records offline under physically secure conditions. We do not store credit card details in any way, shape, or form.

Data Breach

FilWeb Asia acknowledges the probable occurrence of unauthorized access to and stealing of personal information and hacking incidences. They can lead to exposure or leakage of private details to untrusted environments. Hence, we set up secured data storage and databases to prevent this illegal online activity. In case our website or any of our web-based systems fall victim to data breach, we shall notify you immediately within 72 hours after learning about the incident.


While data storage proved its worth in retrieving information for countless business purposes, we are open to your requests for data erasure. Just as you wish to “be forgotten”, we shall welcome your requests to have your personal details removed from our databases and back-up systems. But we shall allow it under one condition only—when the information you requested for erasure no longer serve the very purpose of data collection and/or handling.

Changes to Our Privacy Policy

We may change and update this Privacy Policy occasionally. We will communicate the change(s) to you by various means, including, but not limited to, publishing the revised version of this Policy on our website.

Partner with Us.

Experience High-Value BPO, ITO, and KPO Solutions

From a trusted outsourcing provider, FilWeb Asia Inc. is here to assist you with your industry’s demands to succeed.